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What Kind Of Cases Are Suitable For Mediation?

All (if not most) disputes/ conflicts can be resolved using Mediation. Cases when Mediation may not be appropriate is when there is violence and the matter is of a criminal nature. In those cases, please contact your local Police Station and/ or Social Services for support, direction, guidance and protection.

Examples of Mediation cases include:

  • Workplace:  most of us spend more waking hours at work than we do at home.  Disputes/ conflicts can arise between one or more employees, or between employees and Management, or within Management, usually due to a breakdown in communication.  There may be other reasons such as poor leadership and/ or bullying.  
  • Family Relationships:  they say we hurt the ones we love the most.  Sometimes couples/ families need the support of an intervener to help guide them in communicating each other's fears, wants and needs and how those needs can be met, or not met.   Disputes may arise between partners.  There will be cases where the best outcome is separation or divorce.  In other cases, these relationships may be restored and healed.  For family therapy including parents and children, please see our [Holistic Well-being Network].  
  • Any other breakdown in communication between two or more people.

What is the Mediation Process?

Sometimes, however hard we try to avoid them, disputes and conflicts come about in our personal life and/ or at work. These disputes/ conflicts can make us feel lost, overwhelmed, confused and even to be fearful, stressed or depressed.

Everyone reacts to conflict differently. Some of us fight it, some of us run away from it and others ignore it - but there is only one way to resolve conflict and that is by facing it and working through it! Mediation is available whether the dispute or conflict is a legal one or not.

Mediation is a process where every person involved in the dispute/ conflict has the chance to sit alone with the Mediator to express his/ her concerns and to give their side of the story. It is important that the person seeking the Mediation be heard in a safe environment and in a non-judgmental way.

Soon after the Mediator’s private meetings, a full day is set aside for all involved in the dispute/ conflict to come together, to work through the process of finding their own practical and fair solutions with a ‘win-win’ approach with the Mediator’s support and guidance. Sometimes it is two people who are in dispute/ conflict and other times there are more than two people involved. Mediations are also available for large groups who are in dispute/ conflict.

Once an Agreement is reached, (which may be agreed to be confidential or not), the Mediator gives all a follow-up appointment for 6 weeks on. This is an opportunity to iron out any practical or other problems which may have arisen. Sometimes even with good will and with the best of intentions on all sides, an unforeseeable matter may arise which is affecting one or more person being able to honour the Agreement. Maybe someone has intentionally broken the terms of the Agreement. The Mediator will offer support and guidance in addressing the concerns including, making any further changes required if necessary, to the Agreement, to ensure its success moving forward.

“The success rate for Mediations in the UK stands at approximately 80%”
Dr Mike Talbot, Founder and CEO UK Mediation

The Benefits of Mediation vs Attending Court or the Employment Tribunal

  • Mediation saves you time and money.
  • Mediation is less formal and more relaxed than a Court/ Tribunal environment, therefore it can be less intimidating or stressful and be more beneficial mentally and emotionally.
  • It is confidential and can be used to help restore or maintain relationships, personal and/or in the Workplace.
  • Mediation empowers you to have more control over the outcome of your case. You have a voice and take an active part in deciding a ‘win/win’ outcome. In Courts/ Tribunals, it is a third party (the Judge/ Chairperson) who makes the final decision for you, usually in a ‘win/ lose’ outcome.
  • Mediation also allows for creative thinking and ‘out of the box’ solutions, whilst Court/ Tribunal outcomes may be more restrained, with Judges and Chairpersons having to follow laws and regulations.

What Is The Role Of The Mediator?

Mediators are specially trained accredited professionals who guide you through some of the most important issues of your case. Unlike Judges/ Chairpersons, a Mediator’s role is to work closely with the people involved to help to resolve the dispute/ conflict/ legal problem.

What are Your Responsibilities?

During the Mediation process you will be expected to:

  • Provide clear, accurate and honest information to the best of your information, knowledge and belief.
  • Address the root cause of the dispute/ conflict.
  • Listen carefully to others without interrupting.
  • Be respectful and courteous at all times to all involved.
  • Respect the opinions of others even if you do not agree with them.
  • Hold yourself accountable when you have to for your part (if any) in the dispute/ conflict.
  • Work towards a ‘win-win’ solution, with everyone’s best interests at heart.

Together with our Holistic Well-being Network, you will also have the opportunity to co-create a path back to wellbeing - with the least mental, emotional or financial cost to you, or to your loved ones.

Please see what our Clients and Collaborators say about us in our Testimonials section.